Many international fans visiting the US for the World Cup have become frustrated by the culture of tipping servers, telling the BBC that tipping fatigue has set in.
England supporter Geoff Pryor said he understood tipping for good service, but he found it “weird” when buying a bottle of water and “they try to get a tip for doing nothing”.
In the US, staff at some restaurants and bars are paid just over $2 (£1.50) an hour, and they expect customers to tip about 20% of the total cost of the bill so they can earn a living.
Frustrations have also been shared by hospitality staff, with one bar owner telling the BBC that many World Cup tourists have been bad tippers.
Australian supporters Chris O’Flynn and Robert McNamara told the BBC that high ticket prices for football matches have drained their finances, and paying tips is driving up expenses.
“I still find it a bit confusing why it exists… In Australia you have a flat fee, and you pay it. Here people ask for, or expect, tips. Sometimes you don’t know how much you’re supposed to tip,” O’Flynn said.
“The way most Australians here feel is: Pay your staff a better wage. It should be on the business, not the customer, to make sure that your staff is well paid.”
McNamara said they try to “abide by the customs” as visitors, but tipping has been a culture shock.
“They’re expecting a tip after every drink so it gets expensive very quick. You’re buying a drink and adding $5 on. It’s difficult to comprehend.”
