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Botfriedstutz! Wie KI den Kundenservice ruiniert

GenevaTimes by GenevaTimes
January 23, 2026
in Switzerland
Reading Time: 1 min read
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Botfriedstutz! Wie KI den Kundenservice ruiniert
Wo Firmen durch KI-Anwendungen Kosten sparen, stehen Kundinnen und Kunden am Ende oft ratlos da. Eine Kolumne über Erfahrungen mit Chatbots.

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