TRAI has taken strong action against spam calls by issuing strict directives aimed at promotional voice calls made in violation of regulations. The penalties include disconnection of telecom resources, blacklisting for up to two years, and a ban on new resource allocation during the blacklisting period.
In accordance with TRAI’s directives, access providers are now mandated to whitelist URLs, APKs, and OTT links in messages. This requirement ensures that only safe and approved links can be sent via SMS, protecting consumers from harmful or fraudulent websites, apps, and other online threats.
Telemarketing calls using the 140xx numbering series have been migrated to a Distributed Ledger Technology (Blockchain) platform to enhance monitoring and control.
TRAI is working towards improving security in the telecom sector by blacklisting entities, disconnecting mobile numbers, and transitioning telemarketing calls to a blockchain-based platform.
